Refund policy

Because our products are dietary supplements meant for consumption, we cannot accept returns or offer refunds on opened or unopened products for health and safety reasons, except in the cases below.

DAMAGED, DEFECTIVE, INCORRECT OR INCOMPLETE ORDERS
If your order arrives damaged, defective, incomplete, or is not what you ordered, please contact us within 3 days of delivery at support@biblical-nutrition.com. Include your order number and a clear photo of the product and packaging. Once confirmed, we will send a replacement or issue a refund, at our discretion. You will not need to send the product back unless we ask.

LOST OR UNDELIVERED PACKAGES
If your tracking shows no movement for 10 business days, or your order has not arrived, please contact us. We will work with the carrier to locate it or send a replacement. If your package is shown as delivered to the address provided at checkout, please check with neighbors and household members and contact the carrier. We will gladly help, but we cannot replace or refund packages delivered to the address provided at checkout.

INCORRECT ADDRESSES
Please double-check your shipping address before ordering. We are not responsible for orders shipped to an incorrect address provided by the customer.

HOW REFUNDS WORK
Approved refunds are returned to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.

CANCELLATIONS
Orders are passed to our fulfillment center quickly. To change or cancel an order, email us as soon as possible. Orders can only be cancelled before they ship.

CONTACT
support@biblical-nutrition.com. We respond within 1–2 business days.

Nothing in this policy affects any rights you may have under applicable law.